Returns & Exchanges

At Pup Labs, we want you to be completely obsessed with your new look, which is why we offer a 30-day hassle-free return policy for all unworn apparel. If your fit isn't perfect, we are here to help you find the right style or size with ease.

Return Process

• 1.
  Start Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Once approved, download and print your prepaid shipping label and attach it securely to your original packaging.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location; make sure the items are in their original condition with tags attached.

• 4.
  Get Refunded

  After our warehouse team inspects your return, your refund or store credit will be processed within 5 to 7 business days.